Contact Us
Headquarters
Principal and Registered Office
FirstGroup plc
395 King Street
Aberdeen
AB24 5RP
Tel: +44 (0)1224 650100
Fax: +44 (0)1224 650140
Careers
For all career queries, please click here to contact us. We will respond within 24 hours.
If you wish to speak to a member of the Central Resourcing Team between the hours of 8am - 6pm, Monday to Friday then please call 0845 0000 303.
Corporate
The contact details for the Group Corporate Communications and Investor Relations Department are:
FirstGroup plc
50 Eastbourne Terrace
Paddington
London W2 6LG
Rachael Borthwick
Group Corporate Communications Director
Stuart Bugg
Group Corporate Communications Manager
Tel: +44 (0)20 7291 0512
Fax: +44 (0)20 7436 3337
FirstGroup plc
395 King Street
Aberdeen
AB24 5RP
Niall Dowds
Group PR Manager
Tel: +44 (0)1224 650100
Fax: +44 (0)1224 650140
UK Bus
Customers with queries relating to specific operating companies, including lost property enquiries, customer complaints, or timetable information, should contact their local company. Click here to find your local company's contact details.
Journalists wanting press information about First UK Bus should call:
| Contact | Telephone |
|---|---|
Duncan McGrawPublic Relations Manager, UK Bus for: West and North Yorkshire, South Yorkshire andGreater Manchester (including Chester). | +44 (0)7889 095 726 |
Karen BaxterPublic Relations Manager, UK Bus for: South Wales, Bristol, Somerset & Avon, Devon & Cornwall, Hants & Dorset, Midlands and Potteries. | +44 (0)117 373 6470 |
Emma LatimerPublic Relations Manager for UK Bus in Greater Glasgow. | +44 (0)141 636 3075 +44 (0)7894 588 825 |
Chelsea de SilvaMarketing and Revenue Manager for East England. | +44 (0)1603 218401 |
UK Bus Services and General Enquiries.
UK Rail
Customers with queries relating to specific operating companies, including lost property enquiries, customer complaints, or timetable information, should contact their local company. Click here to find your local company's contact details
Journalists wanting press information about First UK Rail division should call:
| Operator | Telephone |
|---|---|
| First Great Western | +44 (0)845 410 4444 |
| First Capital Connect | +44 (0)845 470 0789 |
| First ScotRail | +44 (0)141 335 4565 / 5152 |
| First TransPennine Express | +44 (0)8700 005151 |
| First Hull Trains | +44 (0)1482 867 867 |
UK Train Services and General Enquiries.
Account Queries
For supplier accounts payable queries for Group and UK Bus please contact:
Customer Support Team (01224) 629500 (option 1)