Corporate Responsibility
Inspired by our vision, we work to make communities more sustainable. We are committed to delivering the transport services required to build a better future for our economy, our environment and our communities.
In this section of our website you can find extensive information on our corporate responsibility (CR) management and performance.
Download the CR Summary Report (9.9 Mb)
Reports are presented in pdf format, to view the files you need the Adobe Acrobat Reader. You may download this program free of charge by clicking this link. Adobe Acrobat Reader download.
Sustainable Travel
Public transport is essential to sustainable travel. In this section you can find out more about how we are working independently and in partnership to deliver better transport solutions to attract more people to use public transport.
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Customers
We keep our customers at the heart of everything we do. In this section we describe the many ways in which we continue to improve customer service.
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People
Our employees are fundamental to our success and key to satisfied customers. This section describes the programmes we have implemented to fulfil our aspiration to be the employer of choice in our business sector.
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Suppliers
We depend on our suppliers to deliver our services. They are also fundamental to improving our environmental performance. This section describes how we work with our suppliers to improve environmental and social performance in the supply chain.
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Climate Change & Environment
This section addresses our efforts to reduce our impact on the environment. It also presents environmental performance data and our Climate Change Strategy.
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Community
Public transport lies at the heart of the local community. We want to play an active role in the communities we serve and in this section we describe some of the ways in which we do this.
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About our Report
For a printed copy of the summary report please get in touch with us at CR Team, 395 King Street, Aberdeen, AB24 5RP or email us at CSR@firstgroup.com. Large print and Braille copies are also available.