Data
Occupational health & safety performance
Group-wide safety performance*
*Excludes assaults, shock and trauma
| |
08/09 |
09/10 |
10/11 |
11/12 |
| Lost Time Injuries (over 1 day) per 1,000 employees |
15.3 |
11.6 |
10.7 |
8.8 |
| All staff injuries |
52.2 |
44.4 |
41.7 |
38.2 |
| Assaults on employees per 1,000 employees |
3.3 |
2.4 |
2.6 |
2.7 |
| Staff fatalities |
4 |
4 |
3 |
3 |
Footnote definitions
Lost Time Injuries = Unable to work for 1 day or more due to injury at work (excludes the day of the injury and Restricted Work Activity Days Lost), including injuries due to vehicle movement.
Staff injuries = All employee injuries, plus physical assaults and shock/trauma reports. This includes all employee injury events - fatalities, major, Lost Time and minor.
Assaults = The intentional use of unnecessary force that results or was intended to result in physical contact with the victim.
*Excludes assaults, shock and trauma
Health and wellbeing
Driver sickness rates in our UK Bus division (% expressed as a moving annual average)
| 08/09 |
09/10 |
10/11 |
11/12 |
| 3.85 |
3.5 |
3.3 |
3.3 |
*Data does not include GB Railfreight or Hull Trains.
All staff sickness rates for our UK Rail division (% expressed as a moving annual average)*
| 08/09 |
09/10 |
10/11 |
11/12 |
| 4.4 |
4.3 |
4.0 |
3.7 |
Footnote: Sickness is defined as an employee who is prevented from attending work, due to sickness or accident.
*Data does not include GB Railfreight or Hull Trains.
Diversity & inclusion
Male/female analysis
| |
Male |
Female |
| Group staff |
59.45% |
40.55% |
| UK Bus |
91.5% |
8.5% |
| UK Rail |
81.2% |
18.8% |
| North America |
50.5% |
49.5% |
Gender breakdown of management roles in North America
Ethnic analysis of our UK Bus division
| White |
76.52% |
| Black |
5.24% |
| Asian |
7.58% |
| Chinese |
0.05% |
| Mixed race |
0.43% |
| No declaration |
9.75% |
| Other |
0.43% |
Note: we only have data for around 90% of our workforce.
Ethnic analysis of our workforce in the United States
| American Indian/Alaska native |
0.4% |
| Asian |
1.4% |
| Black or African American |
27.2% |
| Hispanic or Latino |
10.4% |
| Hawaiian/other Pacific islander |
0.11% |
| Not disclosed |
0.6% |
| Two or more races |
0.13% |
| White |
53.7% |
Ethnic analysis of our workforce in Canada
| Caucasian |
88% |
| Visible minority |
10% |
| Aboriginal persons |
2% |
In Rail we have comprehensive ethnic analyses for our First Capital Connect franchise.
Ethnic analysis of First Capital Connect 11/12
| White |
79.28% |
| Black |
12.55% |
| Asian |
5.65% |
| Chinese |
0.04% |
| Mixed race |
0.66% |
| Other |
1.82% |
Recruitment, training & development
Number of UK Bus employees completing S/NVQ level 2 training
| |
07/08 |
08/09 |
09/10 |
10/11 |
11/12 |
| Passenger Carrying Vehicle S/NVQ |
1,056 |
1,208 |
1,500 |
2,500 |
3,000 |
% of eligible employees with ASE certificates
| |
07/08 |
08/09 |
09/10 |
10/11 |
11/12 |
| First Student* |
3% |
18% |
22% |
28% |
22% |
| First Transit |
47% |
33% |
30% |
31% |
34% |
| First Vehicle Services |
62% |
62.5% |
64% |
71% |
92% |
* First Student only introduced the scheme in 2007.
Retention
Annual average UK Bus driver turnover (%)
| 07/08 |
08/09 |
09/10 |
10/11 |
11/12 |
| 23.7% |
18.9% |
16.2% |
15.2% |
13.4% |
Driver turnover in North America (%)
| |
09/10 |
10/11 |
11/12 |
| First Student |
17.3% |
26.5% |
21.5% |
| First Transit |
36.7% |
29.9% |
34.1% |
| Greyhound |
22.1% |
18.1% |
19.6% |
| First Canada |
22.9% |
19.2% |
18.5% |
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