Occupational health & safety performance
Group-wide safety performance*
*Excludes assaults, shock and trauma
|Lost Time Injuries (over 1 day) per 1,000 employees||15.3||11.6||10.7||8.8|
|All staff injuries||52.2||44.4||41.7||38.2|
|Assaults on employees per 1,000 employees||3.3||2.4||2.6||2.7|
Lost Time Injuries = Unable to work for 1 day or more due to injury at work (excludes the day of the injury and Restricted Work Activity Days Lost), including injuries due to vehicle movement.
Staff injuries = All employee injuries, plus physical assaults and shock/trauma reports. This includes all employee injury events - fatalities, major, Lost Time and minor.
Assaults = The intentional use of unnecessary force that results or was intended to result in physical contact with the victim.*Excludes assaults, shock and trauma
Health and wellbeing
Driver sickness rates in our UK Bus division (% expressed as a moving annual average)
*Data does not include GB Railfreight or Hull Trains.
All staff sickness rates for our UK Rail division (% expressed as a moving annual average)*
Footnote: Sickness is defined as an employee who is prevented from attending work, due to sickness or accident.*Data does not include GB Railfreight or Hull Trains.
Diversity & inclusion
Ethnic analysis of our UK Bus division
Note: we only have data for around 90% of our workforce.
Ethnic analysis of our workforce in the United States
|American Indian/Alaska native||0.4%|
|Black or African American||27.2%|
|Hispanic or Latino||10.4%|
|Hawaiian/other Pacific islander||0.11%|
|Two or more races||0.13%|
Ethnic analysis of our workforce in Canada
In Rail we have comprehensive ethnic analyses for our First Capital Connect franchise.
Ethnic analysis of First Capital Connect 11/12
Recruitment, training & development
Number of UK Bus employees completing S/NVQ level 2 training
|Passenger Carrying Vehicle S/NVQ||1,056||1,208||1,500||2,500||3,000|
% of eligible employees with ASE certificates
|First Vehicle Services||62%||62.5%||64%||71%||92%|
* First Student only introduced the scheme in 2007.
Annual average UK Bus driver turnover (%)