Frequently Asked Questions
When is your financial year end?
Our financial year end is 31 March.
Where are your shares traded?
FirstGroup plc shares are traded on The London Stock Exchange under the RIC code of FGP.L.
When is your next results announcement?
For up to date information please refer to the financial calendar on this site.
How can I get a copy of the Annual and Interim reports?
You can download the annual report and interim reports on this site. Annual and Interim Reports
When is the Annual General Meeting?
The 2008 annual general meeting took place on Thursday 10 July at the Aberdeen Exhibition Centre, Bridge of Don, Aberdeen, AB23 8BL. Details of the 2009 AGM will be posted on the financial calendar when available.
Who are your registrars?
Equiniti are our registrars. They can be contacted using the Shareholder Helpline telephone: 0870 600 3973 or in writing to: Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA.or through the shareview website at www.shareview.co.uk (link opens in a new window).
How do I sell my shares?
Your bank or a stockbroker will be able to advise you.
Do you provide a low cost share dealing service?
No, at the moment we don't offer this service.
Can I transfer my shares into an ISA?
Yes. You should contact an Independent Financial Adviser for further information.
Do you offer an ISA?
No, at the moment we don't offer this service.
How do I transfer shares into another person's name?
Please contact Equiniti on telephone: 0870 600 3973 or in writing to: Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA.
Can I have my dividends paid directly into my bank account?
Yes, you can do this by setting up a dividend mandate or payment instruction. Please contact Equiniti on telephone: 0870 600 3973 or in writing to: Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA.
What if I don't receive my dividend?
Please contact Equiniti on telephone: 0870 600 3973 or in writing to: Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA.
When are the dividend payment dates?
For up to date information please refer to the financial calendar on this site.
What do I do if I have lost my share certificate?
Please contact Equiniti on telephone: 0870 600 3973 or in writing to: Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA.
How can I find out how many shares I currently hold?
Please contact Equiniti on telephone: 0870 600 3973 or in writing to: Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA. You can also check your shareholding online by registering at www.shareview.co.uk (link opens in a new window).
My personal details have changed – who do I need to inform?
Please contact Equiniti on telephone: 0870 600 3973 or in writing to: Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA
Do you provide any shareholder incentives or discounts?
It is not Group policy to offer travel or other discounts to shareholders, as they may be used only by a small number of individuals. The Group would rather maximise dividends, which are of benefit to all shareholders.
Why do I receive more than one copy of the report and accounts?
There may be more than one account registered in your name. Please contact Equiniti on telephone: 0870 600 3973 or in writing to: Equiniti, Aspect House, Spencer Road, Lancing, West Sussex, BN99 6DA to request that the accounts are combined. There is no charge for this service.
Will direct mail organisations get my details from the share register and send me unsolicited mail?
As the Company's share register is, by law, open to public inspection, shareholders may receive unsolicited mail from organisations that use it as a mailing list. To limit the amount of unsolicited mail you receive write to the Mailing Preference Society, FREEPOST 22, London W1E 7EZ.