First Rail Support
About First Rail Support
First Rail Support was founded in 2004 as a business unit within First’s UK Bus division to provide emergency and planned rail replacement transport to train operating companies. In the last three years the business has developed and enviable track record for service delivery and has been successful winning new contracts.
First Rail Support provides buses, coaches and taxis for its customers through its 24 hour control room in Simonstone, Lancashire. In addition to this we have a nationwide network of highly trained customer service staff able to provide passenger information, assist passengers and control vehicle movements.
First Rail Support has developed First’s service offering to event planners and has worked at such prestigious events as Farnborough International Airshow. Whatever your needs, First Rail Support is the one stop shop for all your transport requirements.
If you have any questions please contact us.
News
- FRS Manager wins at FTPE Customer Excellence Awards - Tuesday 29 November 2011
- Glastonbury Charter Train - Friday 1 July 2011
- Busy days in FRS Control - Thursday 2 June 2011