First Transit is the largest public sector provider of transit services in North America; offering fixed route operations, transit management services, paratransit and shuttle services, call center operations, bus line inspections, consulting, and more. We combine the management of labor, fuel, equipment, facilities, and innovative technology to produce cost savings and efficiency for our customers.
Operating in over 225 locations, First Transit conveys approximately 300 million passengers each year and covers more than 313 million annual fleet miles.
Additionally, in compliance with and in support of the Americans with Disabilities Act (ADA), our call center operations are designed to support reservations and requests for specialized transportation. These centers strive to combine accessibility, affordability, and quality of service to our customers with specialized needs. First Transit provides state-wide and local managed paratransit and accessible transportation call center services to over 7.4 million passengers and call-center support for over 7.5 million trips each year.