First Transit
First Transit is the largest public sector provider of transit services in North America; offering fixed route operations, transit management services, paratransit and shuttle services, call center operations, bus line inspections, consulting, and more. We combine the management of labor, fuel, equipment, facilities, and innovative technology to produce cost savings and efficiency for our customers.
Operating in over 235 locations, First Transit conveys about 160 million passengers each year and covers more than 260 million annual fleet miles.
Additionally, in compliance with and in support of the Americans with Disabilities Act (ADA), our call centers operations are designed to support reservations and requests for specialized transportation. These centers strive to combine accessibility, affordability, and quality of service to our customers with specialized needs. First Transit Call Centers respond to more than 4.6 million transportation calls each year.