We want to provide you with the best possible standards of service which is why we set ourselves performance targets. If you want to find out how we're doing, keep an eye out for our station poster displays, with monthly and annual updates on our punctuality, reliability and customer service results at the following stations:
Aberdeen, Ayr, Dundee, Edinburgh Waverley, Falkirk Grahamston, Glasgow Central High Level, Glasgow Queen Street High Level, Haymarket, Inverkeithing, Inverness, Kirkcaldy, Motherwell, Paisley Gilmour Street, Perth and Stirling.
All our figures are audited independently on an annual basis. All ticket offices at stations not listed above also hold details which you may ask to see. This information is also available from First ScotRail Customer Relations and published on our website.