Help

If you need any help with bus travel, First and our partners are here to help!
In person
Metro's team in their Travel Shops in Halifax & Huddersfield Bus Stations can help with any questions about public transport in West Yorkshire. You can also purchase long distance coach travel there.
Over the phone
You can call us on 0845 604 5460 (0830-1630, Monday-Friday) for general enquiries, lost property etc.
But if you need help with bus routes and times call MetroLine on 0113 245 7676 (they're open 0700-2200 every day).
By Email
You can email us -please provide as much information as you can in your email so we can answer you quickly.
Tweet us @FirstWYorks_bus.