Lost Property

Lost Property

If you have any lost property enquiries for First bus services in Devon & Cornwall, please contact the relevant Travel Shop

To claim your property, you will need to provide proof of identity. Perishable goods will not be kept more than 24 hours. All other property will be kept for one month.

In accordance with the Public Service Vehicles (Lost property) Regulations of 1978 First in Devon & Cornwall charge a fee to claimants of lost property - depending on its value - to a maximum of £2.00.

If you find anything left accidentally on a bus please hand it to your driver.

After making an enquiry via the Lost Property line if you are dissatisfied with the service provided please contact the Customer Service Team on 0845 6001420 (08:30 - 17:00 except public holidays) who will be happy to discuss and investigate further, if required.

Travel Shop Contact Details
Plymouth & South Devon area 01752 254542
(Monday - Friday 0900-1730, Sat 0900-1400)
Truro, Camborne, Newquay, Falmouth & St Austell area 01872 271287
(Monday - Friday 0900-1330 & 1400-1700)
Penzance, Land's End & St Ives area 01736 366055
(Monday - Friday 0830-1200 & 1245-1645)