First - transforming travel
Skip navigation

Eastern Counties

Find a bus



OR


Lost Property

If you have lost any property on board one of our buses please contact our customer service team in one of the following ways:

By phone

Telephone: 08456 020 121

By email:

contactus.fec@firstgroup.com

Opening hours Monday - Friday 0830-1730 hrs (except public holidays).

Please note that it can take several days from the initial loss to the item arriving at the Lost Property Office.

Photographic identification will be required on collection of the item.

Lost property is held for three calendar months from the date of its loss.

Customer care phoneline