Message from the Managing Director

Adrian Jones

Welcome to the beautiful and vibrant county of Essex. Our area captures the best the country has to offer; from the culture and nightlife of the big towns and city, to the history, wildlife and scenery of the countryside and villages. First is proud to be able to provide an unrivalled service to this corner of the country, and with an increased focus on local communities, we're confident our customers will see vast improvements across our whole network.

Our variety of routes, fares and bus times mean that we can provide you with a reliable and efficient service to get you where you are going, when you want to be there. Whether you are a visitor to the area or a resident, or just looking for a day at the beach, our networks can offer a value for money and environmentally friendly alternative to taking the car for many journeys.

We work closely with local councils, bus user groups, charities and individuals to ensure we are meeting their requirements and providing them with the best possible service.

We are making large investments into our engineering and vehicle programs so that all of our buses are reliable, comfortable and clean for your journey with us.

We continue to work hard on our Punctuality plans, these are the main reason for any service changes so that we can provide more frequent and on time buses for our passengers. We recognise service changes can be inconvenient, so we welcome any comments or suggestions you may have. Feedback is imperative and helps us gauge where we may be going wrong and make improvements.

On this site you will find details about First's complete range of services, as well as information on our different tickets and where to purchase them. There are also contact details on the site, so if there is anything else you would like to know about First in Essex, then please get in touch. Happy travelling!

Adrian Jones - Managing Director