Customer Care
For all comments, lost property, fare information and general enquiries you can contact us in the following ways:
| Telephone | 08456 020 121 |
|---|---|
| contactus.fec@firstgroup.com | |
| Fax | 01603 615439 |
| By Post | Customer Services, First, Rouen House, Rouen Road, Norwich, NR1 1RB |
Our opening hours are 08:30-17:30, Monday to Friday, except public holidays.