Customer Care

Customer Care

For all comments, lost property, fare information and general enquiries you can contact us in the following ways:

Contact Information
Telephone 08456 020 121
Email contactus.fec@firstgroup.com
Fax 01603 615439
By Post First Customer Services, South East & Midlands, Unit 6 Lansdowne Road, Norwich, NR6 6NF

Our opening hours are 07:30-17:30, Monday to Friday, except public holidays.