Help and Contact

Here you will find information to help you get the most out of travelling with us.

If you need more information, or wish to make a comment, suggestion or complaint about our services, it's easy to contact us.


  • Journey Planner
  • London Buses Customer Services, 4th Floor, Blue Zone, 14 Pier Walk, North Greenwich, London. SE10 0ES. Tel: 0845 300 7000 (08:00-20:00 Mon to Fri), Textphone: 020 7918 4435 (08:00-20:00 Mon to Fri)
  • Hire a Traditional London bus