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Greyhound Canada enhances security across the country
Tuesday 2 December 2008
Company takes leadership position in the industry, implementing new measures
Greyhound Canada today introduced new security measures, which are designed to enhance existing security at its locations across the country, starting with Edmonton, Calgary and Winnipeg. Other locations will begin implementing security Dec. 15. The additional security follows a comprehensive two-year study, which reviewed all potential measures considered most effective for intercity bus transportation and the rural nature of its network.
The company will now conduct passenger screening at its major terminals, including a security check with a hand-held magnetometer. In addition, Greyhound is now mandating all luggage be stowed underneath the bus, with reasonable exceptions made for customers needing essential items. A comprehensive list of restricted and prohibited items can be found on www.greyhound.ca.
“Making bus travel even safer is a responsibility we take seriously, and by taking a leadership position in the industry, we hope to set an example for other carriers to follow,” said Stuart Kendrick, senior vice president, Greyhound Canada. “Yet, the high cost of implementing such a program should not fall squarely on the shoulders of the private sector, so we will continue to advocate federal support for bus security funding.”
Greyhound is not publicly releasing all of the details, including other measures currently in place, in order to protect the efficacy of its security program. According to Kendrick, however, the company felt it was important the public be informed of the screening and luggage restrictions leading up to the Christmas holiday travel period to ensure they are prepared.
The Canadian Bus Association (CBA) applauded this important initiative by Greyhound. CBA President Sylvain Langis commented that, "All of our member companies regularly review security measures to ensure that intercity bus passengers travel in the safest possible environment. Our first priority is and always will be the safety and security of our customers."
Motor Coach Canada agrees. MCC President Brian Crow stated, “Motor coach travel is one of the safest ways to travel and we encourage carriers to continually assess security issues and implement measures that they deem appropriate for their service. The intercity bus operating model is unique and we encourage the federal government to take an appropriate role in assuring the security of bus passengers."