Help

If you need any help with bus travel, First and our partners are here to help!
In person
You can call into our Travel Shop on New Market Street (near the Corn Exchange) and our team will be happy to help.
The Leeds Visitor Centre in Leeds Rail Station is an excellent place to get information, and they're also open Sundays.
Metro's team in their Travel Shop in Leeds City Bus Station can also help with enquiries - you can also purchase long distance coach travel here.
Visit our Travel Shops page for directions and opening times.
Over the phone
You can call us on 0845 604 5460 (0830-1630, Monday-Friday) for general enquiries, lost property etc.
But if you need help with bus routes and times call MetroLine on 0113 245 7676 (they're open 0700-2200 every day).
By Email
You can email us - please provide as much information as you can in your email so we can answer you quickly.
Tweet us @FirstWYorks_bus.