London

Tramlink Fares and Tickets Guide

Welcome to our Fares and Ticket Guide. You will find information here on all types of tickets, passes and photocards you can use to ride on Tramlink.

Pay as you go with Oyster

Adult 90p (all times). 16+, New Deal and Bus &: Tram Discount 45p (at all times). Valid for one single journey on a tram boarded within 70 minutes of touching your Oyster card on a card reader.

You must touch your Oyster card flat on the reader at the tram stop each time you board a tram. Please check for the green light when you touch in and that you hear one bleep – a red light and two bleeps means that the validation has not worked. If an error code appears please make a note of the number and call the Oyster helpline on 0845 330 9876.

Please note: Oyster single fares are capped so that however many journeys you make on trams and buses in a day, the most you will pay as an adult is £3.

Using Oyster at Wimbledon

Special arrangements apply for journeys to/from Wimbledon station, where there are automatic ticket gates.

To avoid being charged the maximum Tube cash fare, even if you have a valid Bus Pass or Travelcard season ticket, you must always touch in at the start of your tram journey and use your Oyster card to open the automatic gate when leaving Wimbledon station. Do not touch your card on the yellow reader by the manual gate when leaving the station.

If transferring from a tram to the Tube, you must touch in on one of the Oyster card readers on District Line Platforms 1-4.

When starting a tram journey at Wimbledon always use your Oyster card to open the automatic gate and also touch in on the Oyster card reader on Platform 10.

If transferring from the Tube to Tramlink you must touch in on one of the Oyster card readers on Platform 10.

Cash Fares

Buy from Tram stop ticket machines.

Cash single £2.00: Valid for 90 minutes from time bought, including one change of tram to reach destination. You must have a valid ticket before boarding a tram.

The same fare applies for transfer to/from tram feeder bus routes T31, T32, T33, 130 and 314 but a ticket to destination ‘Addington + bus’ must be bought.

Please note: Return tickets are no longer sold as the One Day Bus Pass, valid on trams and buses for the whole day, costs only £3.50.

If the ticket machine runs out of change, you can choose to be issued with a refund voucher instead, which can be changed at the Tramlink shop, 5 Suffolk House, George Street, CROYDON, CR0 1PE (in person or by post – we will refund postage costs).

Child and Student Oyster photocard concessions

To travel free (or at reduced rate) on trams, you need one of the following Oyster photocards and must touch your Oyster photocard flat on the yellow card reader at the tram stop each time you board a tram. Please check for the green light when you touch in and that you hear eight bleeps – a red light and two bleeps means that the validation has not worked. If an error code appears please make a note of the number and call the Oyster card helpline on 0845 330 9876.

5-10 years: No Oyster photocard needed.

11-13$ years: 11-15 Oyster photocard needed ONLY if you travel to and from Wimbledon by tram, or if you look older. Valid Under 14 or Child Oyster photocard can also be used.

14-15 years: 11-15 Oyster photocard needed. Valid 14-15 or Child Oyster photocard can also be used.

16+, (in full-time education and living in a London borough.) 16+ Oyster photocard needed (free travel).

16+, (not in full-time education and/or not living in a London borough.) 16+ or 16-17 Oyster photocard needed to pay as you go at half the adult rate or for reduced rate 7 Day, monthly and longer period Travelcards and Bus Passes.

18+ Student: 18+ Student Oyster photocard needed (for 30% discount on 7 Day, monthly and longer period Travelcards and Bus Passes).

$ = arrangements will be changed in mid 2008

If you have a Child, Under 14, 11-15, 14-15, 16+ or 16-17 Oyster photocard and your free bus and tram travel concession has been withdrawn you must pay the adult cash fare.

Freedom Passes

The London boroughs Elderly Person’s freedom pass, with accompanying photocard, is valid for free travel on Tramlink, except between 0430 and 0859 Mondays to Fridays. Valid all day Saturday, Sunday and public holidays.

Holders of Disabled Persons’ freedom passes, with accompanying photocard, may travel free at any time. Any passenger in a wheelchair can travel free at any time on Tramlink.

No other freedom or concessionary passes are accepted on Tramlink.

Refund Vouchers

If the ticket machine runs out of change, you can choose to be issued with a refund voucher instead, which can be changed at the Tramlink shop, 5 Suffolk House, George Street, CROYDON, CR0 1PE (in person or by post – we will refund postage costs)..