Aberdeen

Performance Statistics - Period 12, 2009

RELIABILITY

Target: First Aberdeen aims to meet the Government target of operating 99.5% of scheduled mileage.

During the five-week period ending 28th March 2009, First Aberdeen successfully operated 99.4% of scheduled mileage. Traffic congestion continued to be the main cause of lost mileage, arising from major roadworks and diversions across Aberdeen City.


PUNCTUALITY

Target: First Aberdeen aims to meet the Traffic Commissioners target that 95% of journeys departing from their starting point within a window of ‘no more than one minute early or five minutes late.

This is a particularly demanding target, which often proves difficult for bus operators to meet. Nevertheless, whilst First Aberdeen recognises this target may sometimes be unachievable within the city, we are firmly committed to taking every reasonable step to achieve it.

Company surveys of reliability for the five-week period ending 28th March 2009 showed that 87.8% of journeys departed from their starting point within a window of ‘no more than one minute early or five minutes late.

As with reliability, traffic congestion, major roadworks and diversions across Aberdeen City Centre made achievement of this target particularly challenging.