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Customer Service Centre

From 23rd June 2009 we have a new telephone number 08456 020 121

Our opening hours are 0830 - 1730, Monday to Friday, except public holidays.

For all comments, lost property, fare information and general enquiries you can contact us in the following ways:

Telephone:08456 020 121
Email:contactus.fec@firstgroup.com
Fax:01603 615439
By Post:Customer Services,
First,
Rouen House,
Rouen Road,
Norwich
NR1 1RB