Bristol, Bath and the West

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If you want to contact us, please click here for full details.

If you have a complaint that we cannot resolve to your satisfaction, then you can contact Bus Users UK who will take your complaint to the Bus Appeals Body, which is the official national arbiter for bus users.

Bus Users UK
PO Box 2950
Stoke on Trent
ST4 9EW

enquiries@bususers.org
01782 442855

If you are still not satisfied you can contact the licensing authority for bus operators and services:

The Traffic Commissioner
2 Rivergate
Temple Quay
Bristol
BS1 6EH

Working in Partnership

Local authorities are responsible for certain bus services within the local area.

Park and Ride buses – Bristol (opens in a new window)

Park and Ride buses – Bath (opens in a new window)

Night Buses – Bristol (opens in a new window)

First Great Western (opens in a new window)

Bristol International Flyer

Bristol International Flyer is operated by First on behalf of Bristol International – Click here for more information (opens in a new window).