Gold Service
Gold Service was launched to improve customer service on selected routes in the Potteries & Newcastle areas. These routes have dedicated drivers, extra bus cleans throughout the day, improved roadside information & have a 'heritage' red & yellow livery with local symbols to give a local identity.
Available on
Services 25/X25: City Centre - Stoke - Newcastle - Keele University
Services 26/26A: City Centre - Dividy Road - Brookwood Drive - Newcastle
Great value tickets
All the usual First tickets are accepted on board Gold Service, plus a great value '2 trip' ticket - valid for any 2 single journeys on any Gold Service in one day.
| Adult 2 Trip | £3.50 | save 30p* |
|---|---|---|
| Child 2 Trip | £2.30 | save 20p* |
*Savings are based on equivalent return ticket.
Customer Charter
Gold Service comes with a customer charter showing what customers can expect from our service. You can download it below.