South & West Wales - De a Gorllewin Cymru

Lost Property

If you think you have left an item on one of our buses, in the first instance please contact our Customer Services helpline:

Tel: 01792 572255 0700 - 2200 daily.

You will then be redirected to someone who can help at the appropriate local depot.

It would be helpful if you could have the following information available:

• Time and date of travel.
• Bus service number.
• Place where you got off the bus.

Your Comfort & Safety is important

When travelling on First Cymru buses, your comfort and safety is as important to us as it is to you.

Please would you assist us as follows:

• Avoid talking to the driver while the vehicle is in motion, except in an emergency.
• Indicate clearly and in good time when you need to board or leave the bus. Please hold out your arm when stood at a bus stop or ring the bell when on the bus.
• Please use seatbelts on vehicles which have seatbelts fitted.
• Please do not leave your seat until the bus is at your stop.

Quadrant Bus station

Please note that once a driver has closed the passenger doors and started to reverse the bus off the boarding bay they will not return to the bay to pick up passengers due to safety requirements.

Thank you!