Your Personal Bus Service
At First we're listening to our customers - you've told us that you want reliable, clean bus services driven by friendly staff that give you value for your money. We are working with our local partners, like City of York Council to encourage more people to use their local bus services.
Our local teams are more important than ever & they are working hard to deliver this with improvements on our High Frequency routes - core routes in Leeds that operate at least 5 buses an hour, Monday-Saturday daytime.
On your high frequency route you will see:
- New look buses with new, local liveries
- Cleaner buses - we're introducing new cleaning programmes at our depots
- More reliable buses - we're using the latest GPS technology to manage your bus service
- Improved customer service on board
- A major marketing campaign to improve customer information & attract new customers
You can see these improvements now on service 1 in York - with more to be added over the coming months.