Travel centre closed

Our Union Street Ticket sales office has now closed; however, you can still buy your tickets easily and get the best value through:

• Our First Bus App – plan a journey, buy tickets on your phone  and track your bus before it arrives at your stop.
• Tap and Cap – capped contactless payments.
• Our website – www.firstaberdeen.com
• Our drivers, on the bus – exact fare.
• Paypoint retailers

Lost property will now be located at our depot:
First Aberdeen, 395 King Street, Aberdeen, AB24 5RP
Opening times are 0900-1400, Monday to Friday.
We recommend passengers contact customer services on 0345 646 0707 – option 1 – if they believe their property has been left on a bus.

For face-to-face enquiries, VisitScotland iCentre is also open and can be found at 23 Union Street, Aberdeen. Please note that ticket sales are not available at this location.

Also a limited numbers of timetables will be available at our depot.

If your business bought tickets through the Travel Shop, we would be delighted to speak to you about your company’s travel needs.
Contact us ticketsales@firstgroup.com to discuss your needs.

Vaccination Centre Travel Guide

Our services are available for those who need to attend appointments at Vaccination Centres.

Making school travel safe

With children returning to school we have taken additional measures to ensure that they can return safely via First Bus.

Space Checker

Plan a quiet journey with Space Checker We'd like to introduce you to Space Checker, the brand new tool from First Bus to help you plan ahead and travel with confidence.

COVID-19 Update

Page last updated: 28/01/21 Coronavirus information – First Aberdeen In light of the recent lockdown, our services are still operating for those who need to make essential journeys.