See what we're doing with your feedback
We've introduced 'Tell First Bus' so you can tell us how you feel about travelling with us in Berkshire and the Thames Valley and to help us to improve our service.
Our online feedback form is available 24/7 and you can access it on any device here. And to prove that we really are listening, have a read below about some of the great changes we're making in Berkshire and the Thames Valley based on the feedback YOU have given.
September 2018
You said... |
We did... |
| Again bus comes late for 30 min. Heathrow 5 to Slough. Service need to improve! Definitely! |
We are proud to announce a new route, connecting Windsor and Slough to Heathrow Terminal 5. Operating a fast connection from Windsor to Slough and on to Heathrow Terminal 5, airport workers, commuters and anyone who needs to get an early flight from Heathrow can catch this new service that starts at 0429 from Windsor, or 0444 from Slough. You can catch this bus up-to-every 30 minutes Mon-Sat. |
We want to hear from you!
If you've got a minute or two, we'd really appreciate it if you too can tell us how we’re doing. We're working hard to give you the best bus service possible, so let us know what we're doing well or if there's something not quite right.
Although we won’t be able to send you a personal response, rest assured we’ll read all your comments. Your views really matter, so please complete the form and share the good, and the not so good stuff - we’re all ears.