Navigate the new normal with Space Checker from First Bus
First Bus is gearing up to help passengers in West Yorkshire navigate the new normal for bus travel with the launch of its new Space Checker tool.
It has been designed to assist customers to plan ahead with confidence, see when their favourite service is typically at its busiest and choose a quieter time to travel should they want to.
Space Checker, created in partnership with Prospective, uses the latest passenger data for your favourite service to predict how much space there will be on your bus at your bus stop, depending on the time of day for up to seven days in advance.
In this new era of working from home, flexible working and continually changing leisure habits, First Bus is looking to make life as easy as possible and welcome customers back to bus as they adapt to new travel patterns.
Martin Hirst, Commercial Director of First West Yorkshire and York, said: “I am delighted to launch this latest innovation for our customers. It should prove a really useful tool that will help customers to make informed decisions about the best times of the day to travel.”
By enabling customers to review their travel at any time of the day, and provide greater insights into predicted passengers, First Bus is helping to relieve capacity for key workers, who are restricted to more regular travel patterns, and who do not have the option of avoiding the busier periods.
Customers simply select which bus service they want to take, select the direction in which they are travelling and then select their stop. Space Checker will then indicate the busiest periods for the service and stop, whilst also providing alternative services from that stop.
Pete Ferguson, CEO, Prospective added: "We're proud to launch Space Checker with First Bus. Space Checker is a great example of the way Prospective's simulation technology can help passengers to have a smooth journey and operators to optimise service provision."
This latest innovation from First Bus follows the recent introduction of a live seat and wheelchair capacity tracker on the First Bus app, industry-leading social distancing seat markings and enhanced, long-lasting anti-viral cleaning regimes all designed to give customers safety and confidence to get back to bus.
To find out more about Space Checker and to plan your journey for the best time of day click here: https://spacechecker.firstgroup.com/bradford/