The Community and Charity

We take our responsibilities as a public transport operator very seriously at First and we pride ourself on the work that we do with the community. Moreover CSR drives us to improve business performance and ensures that our business decisions help to deliver more sustainable transport systems.  Engagement with our stakeholders and effective partnerships are crucial.

Below you will find pdf copies of our stakeholder newsletter for the West of England.

If you would like to know more about First in the area please do get in touch with us. You'll find details of how to do this under 'Contact Us'.

BSA-West of England Stakeholder News letter Winter 2014-15 - PDF -(633 KB)
BSA-West of England Stakeholder News letter Winter 2012-13 - PDF -(868 KB)
BSA-West of England Stakeholder News letter Autumn 2013 - PDF -(1.4 MB)

Greening our fleet

FirstBus - Clean Air Zone from Just Brilliant People on Vimeo.

Local market report

Please see our 2018/19 annual report providing an insight into our business and the markets we serve.

See what we're doing with your feedback

We've introduced 'Tell First Bus' so you can tell us how you feel about travelling with us in the West of England and to help us to improve our service.

Private Hire

Find out about our Private Hire service.