We accept change tickets on bus as payment towards a fare. Change tickets can also be redeemed at Travel Shops.
- Tickets are valid for 3 months and have an expiry date printed on the top
- They can only be issued up to a value of £5
- You can use more than one change ticket to pay towards your journey (this may add up to more than £5)
- If you wish to exchange your change ticket for cash, please visit one of our Travel Shops or you can do so on bus in Weston-super-Mare Zone without the need to buy a ticket.
If you lose your property on one of our buses, please contact one of the numbers below.
Bus Station Conditions of Use for each of the Bus Stations owned by and/or managed by FirstGroup UK Bus' Bristol, Bath and The West Region.
We aim to provide the best service possible, but occasionally we fall below the high standards we set ourselves.