Coronavirus - COVID19: Service information
In light of the National lockdown: Stay at Home annoucement on the 4 January 2021, our buses are still running for essential journeys.
Local Authorities have relaxed time restrictions on concessionary passes so pass holders can travel at anytime of the day, this is primarily aimed to assist travel to and from the vaccination centres. If you hold a concessionary pass the restrictions will be relaxed until these dates:
West of England Combined Authority until 30 April 2021.
North Somerset Council until 30 April 2021.
Somerset County Council from 25 January until further notice.
Wiltshire Council until 8 March 2021.
With schools reopening you can find all our special school services and advice for pupils who need to travel here.
We’ve got each stage of your journey covered so that you can arrive safely at your destination.
Before you travel
- Use the First Bus App to journey plan and buy your ticket
- Use our Space Checker tool to find when your bus is less busy
- Please bring a face covering as it is mandatory to wear onboard at all times, unless you are exempt. Click here for exemptions
- Social distancing limits the bus capacity to 50%, so please allow additional time for your journey during peak times
- Bring hand sanitiser
- We encourage our customers to download the NHS COVID19 App
At the bus stop
- Use the First Bus App to track where your bus is and the number of free seats available
- Please social distance from other passengers waiting too.
- Put on your face covering before you board the bus, it is a legal requirement unless you are exempt
- When your bus arrives, please allow space for passengers to leave the bus before you step onboard
- Get your payment method ready – mTicket on the First Bus App, contactless card, concessionary pass or the exact change
On board
- We strongly encourage customers to make cashless payments to avoid cash handling
- It is a legal requirement to wear a face covering, unless you are exempt otherwise you could be fined up to £200.
- Please follow the social distancing sashes to show you where to sit
- Our windows need to remain open to maintain airflow
- To assist others less mobile, please sit upstairs on double deckers
- We have increased our cleaning regime, but please help by not eating or drinking on board and remove any rubbish when you leave
Bristol and the surrounding area
For the Bristol network map click here
| Service |
Current Timetables |
Route map |
|---|---|---|
| 1, 2 & 2a | map | |
| 3 & 4 | map | |
| 5 | map | |
| 6 & 7 | map | |
| 8 | map | |
| 17 | map | |
| 18 & 19 | map | |
| 22 | Service suspended | n/a |
| 24 & 24a | map | |
| 35 | map | |
| 36 & 36s | map | |
| 37 | map | |
| 39 & X39 | map | |
| 41x | ||
|
42 & 43 |
map | |
| 44 & 45 | map | |
| 48, 48A & 49 | map | |
| 70 & 71 | map | |
| 72 & 72A | map | |
| 73 | map | |
| 75 & 76 | map | |
| 90 | map | |
| 91 & 92 | map | |
| 93x | 93x from 2 Aug | map |
| 96 | map | |
| 178 | map | |
| 349 | map | |
| 376 | map | |
| A1 | Service suspended (please use A2) | map |
| A2 | map | |
| T1, T1s & T2 | map | |
| U1 | map | |
| U2 | U2 from 10 Jan | map |
| X1 | map | |
| X2 | X2 from 8 Nov | map |
| X3, X3a, X4 | map | |
| X5, X5s | map | |
| X6 & X7 | map | |
| X8 & X9 | map | |
| Y1 & Y2 | map | |
| Y3 & Y4 | map | |
| Y5 | map | |
| Y6 | map | |
| m1 | ||
| m2 | map | |
|
m3 & m3x |
map | |
| Portway P&R | map | |
| Brislington P&R | map | |
|
SB1 (college service only) |
SB1 from 6 Sept | map |
.
Weston-super-Mare and Wells
If your service is not listed below, please check the Bristol or Bath area.
| Service |
Current timetables |
Route map |
|---|---|---|
| 1 | map | |
| 3 | map | |
| 5 | map | |
| 7 | map | |
| 20 | map | |
| 126 | map | |
| 175 (Vaccination Shuttle) | 175 from 1 Feb | map |
| A3 | Service suspended | map |
.
Bath and the surrounding area
If your service is not listed below, please check the Bristol area.
For the Bath network map click here
| Service |
Current Timetables |
Route map |
|---|---|---|
| 1 | map | |
| 2 | map | |
| 3, 3a, 3b & 3s | map | |
| 4 | map | |
| 5 | map | |
| 6, 6a & 7 | map | |
| 8 | map | |
| 11 | map | |
| 12 | map | |
|
20a, 20c & 20s |
map | |
| 21 (Newbridge P&R) | map | |
| 31 (Lansdown P&R) | map | |
| 32 (Vaccination Shuttle) | 32 from 24 Jan | map |
| 41 (Odd Down P&R) | map | |
| 42 | map | |
| 171, 172, 173 & 174 | ||
| 175 (Vaccination Shuttle) | 175 from 1 Feb | map |
| D1, D1x & D1s | map | |
| D2 & D2s | map | |
| U1 | map | |
| U3 |
Service suspended - see U1 for alternative |
n/a |
| U5 | map |
We’re here for you
Contact us by phone 0345 646 0707 (9am to 5pm Monday to Friday) or contact us via Twitter 7am to 7pm Monday to Friday or 9am to 6pm on weekends and bank holidays.
For further COVID information, our question and answer section plus key worker feedback click here
| Please watch our videos for information and advice for travelling on the bus during the coronavirus situation: | |
 |
Travel safely on our buses: Social distancing and travel information: Video ⇒ |
 |
Face coverings: Video ⇒ |
 |
First Bus App: Know where your bus is and how many seats are available: Video ⇒ |
 |
Social distancing information for customers who are visually impaired: Video ⇒ |
