Fare changes in Bristol and the surrounding area from 11 November 2018, featuring the introduction of a flat fare in Bristol
Bus operator First West of England will be making changes to some of its fares in Bristol and the surrounding area from 11 November 2018.
The changes will result in simplified fare zones, a flat fare for all single trips in Bristol, further incentives for customers to save by purchasing tickets before they board the bus and significant savings for customers who currently buy West of England Zone tickets.
Generally, mTicket and smartcard fares are unchanged, while there are increases for on the bus payments.
We are introducing a flat fare for all single trips in the greater Bristol area (currently the Bristol Inner Zone), which covers a radius of approximately 6 miles from the city centre.
The flat fare will be £2.00 for those purchasing a pack of 5 singles on the mTicket app or Travelwest smartcard, while for those for those paying on the bus, the flat fare will be £2.50 instead of £2.00 and £3.00 as now). All single journeys on metrobus will also now be £2.00.
The flat fare will make bus travel in Bristol simpler and equitable for all, with customers being able to travel in the confidence that their Bristol Zone journey will be the same price, regardless of distance.
The popular 3 stop hop ticket will increase to £1.20, the first change since 2013.
All day, night, week, month and year mTicket prices are frozen for another year, reflecting the rapid uptake of mobile ticketing over the past 2 years. The huge growth of mTickets speeds boarding and improves the journey experience for all customers. Adult day, night and week tickets bought on the bus will increase to £5.00, £3.50 and £20.00 respectively, further incentivising customers to make the switch to mTickets.
Customers can also match the mTicket price by using the Travelwest smartcard, which is available online, at metrobus iPoints and at First’s travel shop at Bristol bus station. The smartcard can also be topped up at Payzone stores across the city, giving customers a broad range of options to buy before they board. To further speed up boarding, smartcard top-ups will no longer be available on the bus.
For the first time, the company is also giving customers who travel infrequently the option to buy one single ticket on the mTicket app, with a significant saving against the on-bus price. This will allow more customers to switch to mobile ticketing without having to pay for multiple journeys upfront.
Customers currently paying West of England Zone fares will benefit from significant reductions because we are simplifying the fare zones. The Bath & Bristol Outer Zone is removed, with the West of England Zone covering all travel not contained within the Bristol, Bath and Weston-super-Mare zones. Adult day tickets in the West of England Zone are reduced by £1.00 if bought before boarding the bus, week tickets by £3.00, month tickets by £16.00 and year tickets by a significant £210. Our discounts of up to 50% for children and up to 30% for students as well as those aged 16-21 will result in reduced West of England Zone fares for these customers too.
Customers who purchase Bath & Bristol Outer Zone tickets before 11 November and valid for travel after that date will be able to use their tickets for travel across the whole West of England Zone. Customers who previously bought Bath & Bristol Outer Zone tickets will buy West of England Zone tickets from 11 November. The price of tickets bought on the bus will increase for these customers but mTicket prices for day, night, week, month and year tickets are unchanged from their old Outer Zone levels – and allow travel across the whole West of England Zone.
Single ticket prices in the West of England Zone will all increase by £0.50, and the pack of 10 single journeys previously available for the Bath & Bristol Outer Zone will now be sold as a West of England Zone pack of 5 single journeys at £3.50 per journey, available on mTickets, Travelwest smartcard and from the Bristol Bus Station travel shop.
There will be some changes to Bristol Park and Ride Fares, with the adult off-peak cash return fare increasing to £3.50 and corresponding increases to Young Person/Student and child fares to £2.50 and £1.80 respectively. Multi-packs of 5, 10 and 20 Park and Ride day tickets on the mTickets app will also increase to £17.50, £32.00, and £60.00 respectively.
Commenting on the changes, First West of England Managing Director James Freeman said:
“We think that the new flat single fare for Bristol will be welcomed. It will give people in all areas of the city access to our range of services at one simple price.
We continue to see significant growth in the number of people using our buses in Bristol and the surrounding areas, and this fare review will ensure we can continue to make the investment in our people and fleet that is necessary to meet this rising demand.
Speeding up journeys is more critical now than ever, so our new fares provide a further incentive for even more customers to buy before they board, which will help further speed up the boarding process and keep our buses moving.
We are also delighted that customers currently travelling in our West of England Zone will see significant reductions when buying day and longer duration tickets.”
Full details of the changes can be found at www.mynewticket.co.uk