No Cash, No Worries! First Now Accepts Contactless Payment On All Bus Services In Bristol
- All First bus services will accept contactless payment from today
- First makes paying for bus travel easier and more convenient
From today, customers in Bristol can pay for their bus journey with contactless. The new payment option makes catching the bus even easier. The introduction of contactless payment follows the roll-out of new ticket machines across its 400-strong Bristol fleet as well as some 200 vehicles that operate in the surrounding area encompassing Bath, Wells and Weston-super-Mare.
Figures from the British Retail Consortium suggests that over half of purchases are now made by card. The body has reported that debit cards have overtaken cash, as more retailers have invested in payments technology to accept cards and "tap and go" contactless payments. This trend is set to follow onto the city’s bus services as local bus operator First Bristol will now offer customers the option to pay for bus travel, up to the value of £30, via a contactless payment on their bank card or smart phone equivalent, Apple and Android Pay.
Contactless increases customers’ payment option, from paying cash to using their bank card or mobile, or smart cards. This will make it easier to catch the bus, as customers will not need to worry about having the right change for their bus fare, or having to make a trip to the cash point to get cash, specifically to pay the bus fare.
James Freeman, Managing Director of First Bristol, said:
The introduction of contactless payments alongside our success with mobile ticketing is pivotal as we continue to make bus travel a convenient, simple and attractive experience for our customers. The use of mTickets is already exceeding our expectations and continues to grow daily, so I fully expect customers to welcome and grasp contactless bus travel with the same enthusiasm.
As more customers convert to using mTickets or contactless it improves the bus journey experience, because let’s face it, nobody likes to wait in a queue. We are determined to transform the experience for all our customers and I am delighted that technology is now able to deliver so many benefits for our passengers. The combination of journey planning, free wi-fi, real time information, contactless and mTickets, really does make the bus an increasingly attractive option for so many journey needs.
Marvin Rees, Bristol Mayor said:
The rollout of contactless technology across even more bus services in Bristol is an important step in making our city better connected, linking up people with jobs and with each other. We are committed to widening travel choices for everyone. Making public transport easier to use by introducing contactless payment options is crucial if we are going to fulfil my commitment of becoming a well-connected city with a modern, flexible and accessible transport network to match. I’d like to thank James Freeman and his colleagues at First for committing to rolling out this new technology across their entire fleet in the Bristol region.
Cllr Mhairi Threlfall, Cabinet Member for Transport, added:
We are delighted that Bristol is finally benefitting from widespread smart technology across the majority of bus services running in the city. However you travel around our city, we want to make it easier, whether that’s by updating our roadworks policy to minimise frustrations, managing targets on journey time predictability across the city or introducing quicker methods of payment such as contactless technology on buses.
Contactless is a simple and secure way to pay for bus travel without needing cash. It can be used to purchase any paper tickets up to the value of £30. To use contactless, simply request the ticket you wish to purchase from the driver, present your contactless card or mobile with Apple or Android Pay enabled, and you’ll receive a receipt along with a ticket for your journey. Payment cards displaying the contactless logo from Visa, Mastercard or Maestro logo can be used. Apple Pay, Android Pay, Samsung Pay and bPay are also accepted.
Contactless is set to launch on First services across Bristol and the surrounding areas from 8 January.