With winter now upon us, we want you, our customers to stay safe while you’re travelling out and about. We've put together some helpful tips and advice to help you safely on your way this winter.
Take care when out and about!
Wet and icy conditions can cause surfaces to become slippery so please watch your step when boarding and alighting buses.
Plan your journey
In adverse conditions, it may not be possible to serve some of the small residential roads or areas which are hilly. We would advise walking to pick up your bus service from a main road, where it is more likely we will be running. The Real Time Information should be used as a guide, but may not be accurate in extreme weather conditions if a service has been diverted or is only running via main roads.
Allow extra time for your journey
In extreme weather, there may be road closures or diversions dues to wintery conditions. We may also need to travel at a slower speed so allow plenty of time for your journey and getting to and from the bus stop.
Wrap up warm!
Wear appropriate outdoor clothing which is clearly visible, gloves, hats, scarves, and waterproof footwear.
Stay in touch
Let someone know where you're going and how long you think you'll be out. Where possible, ensure your mobile phone is fully charged and you have important numbers stored in case you need to contact them.
Download our free App
Available on iPhone and Android, this will keep you up to date with service information whilst you're on the move. Just search First Bus.
Please be patient
It’s often forgotten that our drivers are the ones out in the extreme weather trying to get to you.
Throughout the days when we experience severe weather conditions, we will keep you informed of any service disruptions and road closures, via:
All of these sites will be manned between 0600 (during adverse weather conditions) all other times 7am - 7pm Monday to Saturday and 9am - 5pm Sunday & Public Holidays.