What is a TravelWest smartcard?
First West of England are teaming up with TravelWest (West of England local authorities) to offer one smartcard across the First West of England for all your travelling needs. You can buy and store First Bus tickets on the smartcard instead of using a paper ticket. Once you've got your card you can keep topping it up with your favourite products.
Where can I get a TravelWest smartcard?
TravelWest smartcards are available to sign up at https://buytickets.travelwest.info/ or from the First Bristol and Bath travel shops from the 29th May.
From the 11th June you can also get a TravelWest smartcard at a iPoint when purchasing a product.
What products can I load onto my TravelWest smartcard?
The following First Bus products in Adult, Student, Young Person (16-21) and Child can be loaded onto the TravelWest smartcard:
Bath Inner Zone - 5 trip Single tickets, Day*, Week & Month
Bristol Inner Zone - 5 trip Single tickets, Day*, Week & Month
Bath & Bristol Outer Zone - Day*, Week & Month
*From the 10th June Day tickets will also be available to purchase on your TravelWest smartcard.
Where can I purchase a ticket?
Day, week, month and single trip tickets can still be purchased on bus from the driver (except Metrobus services) and from our Bristol and Bath travel shops. On Metrobus routes, you can purchase tickets from the iPoint at each bus stop.
From the 10th June, you will also be able to purchase tickets from PayZone outlets across Bristol and Bath. Also, from the 10th June Bristol Inner and Outer zone products will be available to purchase online at https://buytickets.travelwest.info/ to be then be collected from an iPoint.
If you wish to use the iPoint or PayZone to purchase a ticket, touch smartcards will not work, you will need a travelwest smartcard.
Alternatively, all our products are available on our mTicket mobile app. The mTicket app allows you to buy and load bus tickets on your phone. You then just show the mTicket on your smart phone to the driver and they will accept it just like any other ticket.