mTickets Customer Service
If you're experiencing a problem check our FAQ's for answers to common questions.
If you require further help, you can contact us using our mTickets contact form » or by using the alternative details below:
| Live Chat |
Our LiveChat is available from 9am until 5.00pm Mon to Friday. |
|---|---|
| mticket-support@firstgroup.com | |
| Telephone |
03300 947 577 |
| Online support form | https://www.firstgroup.com/help-and-support/help-our-apps/contact-app-support |
So we can fully answer your enquiry please give us as much information as possible about the ticket type, device and operating system you are using.
mTickets FAQ's
mTickets are the most convenient way to buy tickets 24 hours a day 7 days a week.
Contactless Payments
Paying with contactless is a simple and secure way to pay for tickets without cash.
Tap & Cap
Want a flexible way to pay?
First Unlimited
First Unlimited, the most convenient way to pay monthly for your bus ticket and save money!