Current Bus Service
We recognise the importance buses play in our customers' lives, not least in making sure that those who need to make essential journeys, like health service and emergency workers, can continue to do so.
This is a dynamic and fast-moving situation. We are working with Government, local authorities and partners to reassess demand for our services in the light of the latest advice. Whilst doing our utmost to maintain services for our customers, we do expect to have to make changes to our timetables as the situation evolves.
Our services are currently operating to Emergency Timetable.
To view timetable information for each service Click here
Emergency Timetables from Sunday 29 March 2020
With passenger numbers having fallen drastically, and a proportion of our staff advised to remain at home by the NHS, we need to reduce the level of service we provide in Cornwall. The following timetables replace all previously published timetable.
Over the Easter Holidays and VE Public Holiday the following timetables will be in operation: View Holiday Timetables
- Good Friday (10th Apr)
- Easter Saturday (11th Apr)
- Easter Sunday (12th April
- Easter Monday (13th April)
- VE Day (8th May)
Route A1: Penzance - Lands End Via Newlyn - Treen
Route A5:
- Will be operated by Plymouth Citybus as Route 56: https://www.transportforcornwall.co.uk/covid-19-timetables-sunday-29th-m...
Route M6: Penzance - Mousehole Via Newlyn
Route T1: Penzance - Camborne - Truro Via Hayle - Redruth
Route T2: St Ives - Camborne - Truro Via Hayle - Redruth
Route U1: Falmouth - Truro Via Penryn - Penryn Campus - Carnon Downs
Route U2: Falmouth - Redruth Via Penryn - Penryn Campus - Lanner
Route U4: Penryn Campus - Penzance Via Helston - Goldsithney
Route A17: Pendeen - St Ives Via St Just - Penzance
Route 24: Fowey - St Austell – Mevagissey Via Par - Pentewan
Route 27: Truro - St Austell – Bodmin Via Grampound - Sticker - Bugle - Roche
Route 87: Newquay – Truro Via Rejerrah - Perranporth
Route 91:Newquay Via Quintrell Downs – Porth via St Erme - Mitchell - Fraddon - White Cross - Quintrell Downs – Porth
Truro Park and Ride: Langarth - Truro Eastern District Centre - Langarth Via Truro City Centre
No other Cornwall by Kernow routes will operate.
Routes 5 / 16 / 16A /21 / 22 / 25 / 30 / 35 / 35A / 38 / 39 / 39A / 50 / 51 / 55 / 58 / 66 / 69 / 69A / 85 / 93 / 95:
The contracts to operate these routes on behalf of Cornwall Council have been awarded to Plymouth Citybus from 29 March 2020.
Timetable details can be found at:https://www.transportforcornwall.co.uk/covid-19-timetables-sunday-29th-m...
Help us to help you...
Please consider using contactless payments or purchasing your ticket via the First Bus App wherever possible. Not only are these quicker and more convenient, they can also contribute to limiting the spread of coronavirus.
Ticket Refund Queries
Our general Terms and Conditions still apply but we will look at each customer’s situation. The best way to contact us to talk about your ticket or change to travel plans is set out below – rest assured we’ll look into your enquiry and come back to you as soon as we can.
.For mobile tickets (mTickets) bought in our app, please email our mTicket support team mticket-support@firstgroup.com. Please include the mobile number and email address associated with your mTicket account . Alternatively, please call us on 0330 094 7577.
For subscription tickets, please email first.etickets@firstgroup.com and include the email address and telephone number associated with your subscription.
For tickets you’ve bought on our website to print at home (eTickets, e.g. airport services), please call:
0345 646 0707 and select option 2 then option 2.
For all paper tickets, please call 0345 646 0707 and select option 2 then option 3 or email us at: SSC-TicketEnquiries@firstgroup.com