Coronavirus - COVID19: Service information
At First Bus, your safety is our top priority. In the wake of the evolving impacts of coronavirus, we are working with the Government and wider industry to ensure we are following the latest advice to keep you safe on our buses.
Please bookmark this page for the latest updates.
From Sunday 5th April further revisions will be made to some services. Amended timetables are now available under the Forthcoming tab in the Timetable section of the website.
Unchanged timetables are still available on the Timetable page.
Select the relevant timetable and refer to the day you want to travel (Monday to Friday, Saturday or Sunday).
A Sunday Service will operate on Good Friday (10th April) and Easter Monday (13th April).
Please note: The app and journey planner may not reflect the new timetables yet.
Essex Park & Ride Services Temporarily Suspended
Coronavirus COVID 19 has led to the decision to suspend all Essex County Council Park & Ride services from Saturday 28th March 2020.
The service, and sites at both Chelmsford and Colchester, will remain closed until further notice.
Colchester and Chelmsford Travel Centres are now closed. Please purchase tickets via the First Bus App, or on bus using Contactless payments.
First Bus App & Contactless Payments
Please consider using Contactless payments or the First Bus App to purchase First Essex bus tickets. You can use all major credit and debit cards, or Apple Pay and Google Pay.
Not only are these quicker and more convenient, they can also contribute to limiting the spread of coronavirus.
Cash payments are still permitted.
Essex Concessionary Pass
In order to help people make use of early hours opening for high risk groups, for services such as Banks and Supermarkets, Essex County Council & Southend Borough Council have agreed with bus operators that holders of Essex concessionary bus passes will be able to use them to travel free all day instead of after 09:00 as at present.
In the event that we have to make short notice changes as this situation evolves, updated timetables will be published on our website in the first instance. We’ll do all we can to keep providing you with the service you expect. It may become difficult to keep real time information and service changes updated in our app so please refer to this page on our website for the latest updates.
We understand that it may be challenging to plan too far ahead at the moment. In line with current Government advice, our standard terms and conditions of travel remain in place. If you are uncertain of your rights and the flexibility of your ticket you can find them here. Thanks for your ongoing custom and support.
For our general information please see our main Coronavirus information page »