620 School Service Ticket [Anglo European School]

Adult Single (All Day)

Adult Return (All Day)

Child Single (All Day)

All AES tickets permit travel on the 620 service and All Essex travel zone*. The tickets are valid for travel at the weekend at no additional charge. Other services that may prove useful are our 351 service between Chelmsford – Brentwood via Ingatestone and the 32/46 services between Chelmsford – Ongar.
*Except our airport services X10 & X30 and Park & Ride services.

Parents or guardians can apply to Essex County Council for subsidised travel to the nearest available school for their home address, if they live within the qualifying distance from that school. The full education transport policy sets out the criteria for a child to qualify for school transport. Please visit for further information on how to apply

Should you have any further queries please contact the Education Awards Team, at Essex County Council: education@essex.gov.uk.

You are responsible for ensuring that your child has a valid bus pass or ticket. Otherwise, your child will be asked to pay the prevailing on-bus cash fare to the driver. Please note that the paper ticket is not valid unless it includes an accompanying valid photo card (passport-sized photograph sealed within the photo card). If a pass is lost or damaged, it will need to be replaced. Replacement tickets/photo bus passes can be purchased at Chelmsford Travel Shop. A £15.00 administration fee will be charged. We regret we cannot refund fares paid whilst awaiting a replacement ticket, but we do process replacement requests as a priority.

Chelmsford Travel Shop
8 Dukes Walk, Chelmsford, CM1 1GZ
T: 07976 702 580

Opening Hours:
09:00 – 17:00 Monday – Friday
09:00 – 13:00 Saturday
CLOSED - Sunday and Bank Holidays

Due to multiple activities – exchange students normally require intermittent travel. Therefore, purchasing single or return tickets on-bus is a suitable option. On-bus payments can be made with cash/contactless/apple pay. Please be advised that on-bus fares do not have the AES student discount applied..

Yes, the morning and afternoon journeys may depart later or earlier to accommodate changes in school start or finishing times. Please contact Anglo European School directly for confirmation of year group start times.

Tickets are only valid when accessed via our mTickets app so you will need to set up an mTickets account (there are no paper alternatives available for the subscription product). The mTickets App can be downloaded to your phone from the Apple App Store and Google Play. Please see our mTickets FAQs to find out about the many benefits of using our mTickets app and see how it works.

Your first payment for your AES Service subscription ticket is taken by Debit / Credit card - so we can send you your ticket for the next day. This provides us enough time to process your application but does not guarantee acceptance to the AES School Services subscription scheme (should the set-up of your Direct Debit subsequently fail).

There is no minimum subscription period, however to end your AES Service subscription you will need to give us at least 10 working days’ notice before your ticket renewal date, to allow us to so stop your Direct Debit payments. If you do not provide us with enough notice you may be charged for the issuing of the subsequent month’s ticket.

After the initial card payment, your monthly Direct Debit payment is taken two working days before the ticket renewal date (renewal dates are the 4th of each calendar month). Please note that weekends and bank holidays are not counted as working days.

If you wish to cancel your AES Route 620 subscription agreement please let us know by emailing our Ticketeting Support Team at first.etickets@firstgroup.com

Please provide your name, customer reference number, phone number and email address. You must give us at least ten working days’ notice of your intention to cancel your subscription agreement or you may be charged for the issuing of the subsequent month’s ticket.

Please note: we can only provide refunds for unactivated tickets; any activated tickets are non-refundable. However, refund requests for annual and long-term student tickets may be reviewed on a case by case basis by a member of the Customer Support Team.