620 School Service Ticket [Anglo European School]
Welcome to the 620 Anglo European School (AES) services.
First Essex operates a dedicated bus service transporting students to and from the Anglo European School. The 620 service operates Monday to Friday, in-line with the AES school calendar year and school opening and closure times. The service offers safe and reliable transport from areas that do not otherwise have convenient public transport. We offer different ticket options to choose from, and the price of these services can be discounted with the purchase of a term time bus pass or a digital ticket that downloads directly to your child’s phone.
All prices exclude staff inset day, bank holidays, half-term break and school holidays. Paper tickets for term time i.e. autumn, spring, summer, will be posted to the nominated home address automatically throughout the academic year on receipt of payment. If a student travels without a bus pass they will be asked to pay the on-bus fare with cash.
2019/20 ticket options - choose the best one for you:
1 payment to be paid prior to the start of the academic year.
3 payments across the academic year - to be paid prior to the start of each academic term.
6 payments to be paid prior to the start of each half-term.
Monthly Direct Debit
11 payments across the academic year to be paid each month (renewal dates are the 5th of each calendar month).
£7.00 single - £9.00 return
£8.00 single - £10.00 return
All AES tickets permit travel on the 620 service and All Essex travel zone*. The tickets are valid for travel at the weekend at no additional charge. Other services that may prove useful are our 351 service between Chelmsford – Brentwood via Ingatestone and the 32/46 services between Chelmsford – Ongar.
*Except our airport services X10 & X30 and Park & Ride services.
Parents or guardians can apply to Essex County Council for subsidised travel to the nearest available school for their home address, if they live within the qualifying distance from that school. The full education transport policy sets out the criteria for a child to qualify for school transport. Please visit for further information on how to apply
During the latter half of the summer term, year 11 and 13 students undertake study leave and exams, and will not require regular travel. The half term ticket is ideal for year 11 and 13 student travel as the 6th payment can be opted out of. Instead, students can pay on bus with cash when intermittently travelling. Please be advised that on-bus fares do not have the AES student discount applied.
You are responsible for ensuring that your child has a valid bus pass or ticket, otherwise your child will be asked to pay the cash fare to the driver. Please note that the pass is not valid unless it includes a photo card with a photograph inserted in the appropriate place. If a pass is lost or damaged it will need to be replaced. Replacement tickets/photo bus passes can be purchased at Chelmsford Travel Shop: 07976 702 580 / 07976 701 872. A £15.00 administration fee will be charged. We regret we cannot refund fares paid whilst awaiting a replacement ticket, but we do process replacement requests as a priority.
Exchange students will need to purchase a single or return ticket on the bus. Please be advised that on-bus fares do not have the AES student discount applied.
Yes, the morning and afternoon journeys may depart later or earlier to accommodate changes in school start or finishing times. Please contact Anglo European School directly for confirmation of year group start times.
Unfortunately, there is no discount for one-way travel and so the full cost is still payable for that day.
Anglo European School (AES) Service Subscription Ticket FAQ'S:
Tickets are only valid when accessed via our mTickets app so you will need to set up an mTickets account (there are no paper alternatives available for the subscription product). The mTickets App can be downloaded to your phone from the Apple App Store and Google Play. Please see our mTickets FAQs to find out about the many benefits of using our mTickets app and see how it works.
Your first payment for your AES Service subscription ticket is taken by Debit / Credit card so we can send you your ticket for the next day. This provides us enough time to process your application, but does not guarantee acceptance to the AES School Services subscription scheme should the set-up of your Direct Debit subsequently fail.
There is no minimum subscription period, however to end your AES Service subscription you will need to give us at least 10 working days’ notice before your ticket renewal date, to allow us to so stop your Direct Debit payments. If you do not provide us with enough notice you may be charged for the issuing of the subsequent month’s ticket.
After the initial card payment, your monthly Direct Debit payment is taken two working days before the ticket renewal date (renewal dates are the 5th of each calendar month). Please take into account weekends and bank holidays which are not counted as working days.
We can only provide refunds for unactivated tickets; any activated tickets are non-refundable. However, refund requests for annual and long-term student tickets may be reviewed on a case by case basis by a member of the mTicket Support Team.
Contact the mTicket support team on firstname.lastname@example.org or 03300 947 577. So we can fully answer your enquiry please give us as much information as possible about the ticket type, device and operating system you are using. Normal opening hours: 7am – 10pm, seven days a week.