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Please note that if your enquiry relates to COVID-19 - Coronavirus, please visit our information page in the first intance.

This includes information on lost property, updated service levels, customer services and other information.

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For useful information, that will help to answer most queries, please select from the options below which will take you to frequently asked questions and details of how to get in touch:

See what we're doing with your feedback

We've introduced 'Tell First Bus' so you can tell us how you feel about travelling with us.

Local market report

Please see our annual report providing an insight into our business and the markets we serve.