Concessionary Passes and Permits
We accept the following passes and permits on our services, subject to the conditions listed below.
If you have any questions please contact our Customer Support team by tweeting @FirstManchester or by telephoning us on 0345 646 0707.
National Concessionary Travel Pass
If you hold a National Concessionary Travel Pass issued by Transport for Greater Manchester, you can use this to travel for free on any of our buses between 0930 and midnight Monday to Friday, and all day at weekends and bank holidays.
If you hold a National Concessionary Travel Pass issued by another local authority in England, you can use this to travel for free on any of our buses between 0930 and 2300 Monday to Friday, and all day at weekends and bank holidays.
If you are a disabled customer with a Travel Pass and you travel before 9.30am on weekdays, you will be required to pay the normal concessionary (half price) fare in Greater Manchester and the full adult fare outside of Greater Manchester.
Outside of the times listed above, the full adult fare is payable for all Concessionary Travel Pass holders.
To check if you are eligible for a National Concessionary Travel Pass, please click the relevant link below:
How do I use my pass? Simply hold your pass against the card reader on the ticket machine and wait until it beeps. Then, just show your pass to the driver to confirm you're the authorised holder & take your seat.
What if my pass doesn't work? If your pass doesn't work, you'll need to pay the full adult fare. You should contact your card issuer to arrange for a replacement pass so you can travel free on future journeys. In Greater Manchester, you can telephone Transport for Greater Manchester on 0161 244 1050 or visit any TfGM travel shop.
Concession Plus Pass
If you hold a Concession Plus Pass, you can use this to travel on any of our buses at any time. Find more details about eligibility.
If you are under 16 you can purchase a concessionary fare on our services, however if you're aged between 11 and 16 you must have an igo pass to prove your age.
You can apply to get an igo pass, it's available from Transport for Greater Manchester. Find out more about the pass, and apply to get one.
You must carry your pass with you on all journeys, and show the bus driver when requesting your ticket on the bus - our drivers won't be able to sell you a reduced rate ticket if you don't have a valid igo pass with you.
Scholars Concessionary Permit
If you are still in full time education, a Scholars Concessionary Permit allows you to travel for a reduced fare on journeys to and from school or college. The permit only allows you to get a reduced fare on single tickets, and not any of our saver tickets. However if you're aged between 16 and 18, you may be interested in our FirstWeek ticket which has a discounted price for anyone aged 16 to 18 when purchased on our First Bus app.