First West Yorkshire leaders go back to 'shop floor' for national learning week
Staff from across First West Yorkshire have been learning new skills and going ‘back to the shop floor’ as part of the national ‘Learning at Work Week’ campaign, which took place between 14th and 20th May.
First West Yorkshire encouraged all colleagues, including leaders and drivers, to take part in ‘Learning at Work Week’, a national campaign dedicated to promoting learning and having fun with it, which gives people a fantastic opportunity to experience something new first hand.
Learning Co-ordinators and local representatives arranged fantastic activities across West Yorkshire and senior leaders spent time ‘getting back to basics’ with some of the highlights including;
- Commercial Director, Martin Hirst, shadowed a driver on his full shift from 05:50am through to 14:05pm. During this time, he spoke with other bus drivers to understand some of the challenges they face in their roles, as well as speaking with customers and encouraging use of pre-pay ticket options.
- Engineering Director, Simon Carlisle, worked alongside vehicle examiners at the Bramley depot to understand what challenges they currently face and what has changed since he last did this role 15 years ago.
- Apprentices in Bramley supported colleagues with vehicle maintenance checks and they also held a skateboarding skills session.
- Local Management Teams, Learning Co-ordinators, Union reps and Employee Directors in Hunslet and Bramley depots in Yorkshire have held safety sessions, as well as arranging guitar lessons, video and photography, baking, fishing and cycling events.
- Ian Warr donned overalls and PPE to each work in one of the depots for the day.
- Dave Alexander, Divisional Director at First Bus spent a day in the customer services centre in Leeds and answered calls from customers.
Hansi Jackson, Head of Learning and Development at First Bus, said: “Learning at Work Week is a national campaign that First Bus supports every year, which gives people a fantastic opportunity to experience learning first hand. This year's theme was 'Networked for Learning' – a great platform to showcase the development opportunities available across First Bus networks – online, amongst friends, through partnerships and across the business.
“We’re proud of the efforts that colleagues have made to support this year’s campaign. Through previous campaigns over 5,000 people have benefited in online, classroom and event-based learning – for work and fun – and supported each other to gain new skills and share knowledge. Visits to our Lifelong Learning Centres and the First Academy learning platform increased too. We’re delighted to be bringing new learning opportunities to even more colleagues through this year’s campaign.”