Outcome of NW Leeds consultation
Thank you to our customers who contributed to our survey earlier this year in North West Leeds covering the 1, 6, 19, 19A, 28, 29, 97 and X84 bus routes. Please find below the outcome of the consultation which will be introduced from 22 October.
North West Leeds Consultation Summary 2017
Service 1 Beeston to Holt Park
You asked for: Improved reliability
Our plan: A new timetable with the service continuing to run at least every 10 minutes Monday to Saturday daytime, every 30 minutes in the evening and every 15 minutes on Sunday daytimes. The current night service will remain unchanged. Extra buses will run during University Terms when more passengers travel to make a bus every 8 minutes during the day.
Service 6 City Centre to Holt Park
You asked for: Improved reliability and suggested we consider alternative routes
Our plan: Of the alternative route options suggested, more customers gave a negative response than a positive one and more than half of the customers thought it would have no impact on them. There was a preference to retain the current route and improve reliability. We will continue to run over the current route with a 10 minute Monday to Saturday daytime service; a 15 minute Sunday daytime service and a 30-minute evening service. The following improvements will be made:
We will operate an extra bus so each journey has more time, generally at the ends of the route, which will improve punctuality
Journeys will be retimed and this should reduce the need for buses to wait mid-route
Some additional trips will run during the early evening following customer feedback that the evening frequency starts too early
Service 28 Adel to City Centre and Liberty Dock
You asked for: Improved reliability and more buses in the early evening
We will continue to provide the same frequency service, but will add an extra journey to make a better frequency in the early evening. The timetable will change slight, especially in the peaks. Presently the 28 buses run onto other services in the afternoon and experience has shown this can lead to delays on the 28 and customer feedback is that the timetable seems complicated as a result, especially from Liberty Dock. We will change this which should improve reliability.
Service 29 Leeds Beckett’s University Headingley Campus to Student Village
You asked for: A simpler service with more journeys and evening buses
A new timetable will be provided with all journeys running along Headingley Lane. Buses will run every 30 minutes for most of the day and with an hourly evening service.
Service 97 Guiseley to Leeds via Yeadon, West Park and Headingley
You asked for: Improved reliability and asked us to consider different routes to avoid congestion
We presented a number of options including replacing the 97 with a service via Queenswood Drive and a connecting bus from Headingley to Leeds over the current route. We had an excellent response. 70% of customers expressed a preference for keeping service 97 in its current form, while 46% of people welcomed the Queenswood Drive route (17) – most preferred it to operate alongside the 97 in some form.
We will therefore:
Retain service 97 operating typically every 20 minutes during the daytime as at present
The timetable will be revised to improved reliability
Changes to driver duties should reduce early evening cancellations
The evening timetable is being finalised to see how we can address issues of poor co-ordination raised
Extend service 19A (Garforth to Tinshill) to Yeadon via Horsforth Station; Trinity University; and Rawdon centre
This will operate every 30 minutes Monday to Saturday daytimes
The 19A will open up some new links; providing requested local links into Rawdon centre, improving links to/from Trinity University for students living in accommodation on the 19A route.
Service X84 Leeds, Otley, Ilkley and Skipton
You asked for: Better reliability, fewer cancellations, improved evening co-ordination with rail services to Ilkley, later buses, journeys via Pool and improved frequencies.
50% of customers said providing a service via Pool would lead to them using the bus more often and 10% said it would mean they travelled less. These includes comments from people travelling from the Ilkley area who felt it would increase their journey time, however we are not planning to run any of the buses from Ilkley or Skipton via Pool, just those from Otley. Others thought it would remove buses from Leeds Road. We will still provide two buses per hour along the current route.
We will therefore:
Run one bus per hour via Pool Bank and Pool – these will be the current journeys which run from Leeds to Otley. These will run from Otley via Pool from c0725 until c1845 and from Leeds from c0925 until c1935. Pool Buses will show X85
Increase the ‘recovery time’ at termini – this is the time between the bus arriving and departing for its next journey and at busy times this is proving to be insufficient, especially in Leeds where we often need to change drivers as well as load passengers. This will reduce delays from one journey affecting the next
Retime the evening service to provide an extra bus between 1900 and 2000 from Leeds and a new later journey at 2335 from Leeds to Otley
Continue to run 2 buses per hour from Leeds to Ilkley and one to Skipton.
At this stage it is not possible to increase the frequency to every 15 minutes, however we pledge to keep this under review as housing developments take place and infrastructure improvements take place to reduce the effects of congestion on our services.
Service 965 Otley Town Service
This service will be operated by Keighley Bus Company and Connexions Buses from October. First will no longer operate on this service.