If your driver doesn’t have enough change for your fare you could be issued a Change Voucher.
Our drivers always try to carry enough change but sometimes we can run short of coins so we’re made some improvements:-
• You may be issued with a Change Voucher which can be redeemed on any of our buses for a journey or cash*
• We now accept contactless payments - pay with your card so there's no more worries about change
Please help us to have the right change available by paying with exact fare wherever possible. We are grateful when customers are able to do this as it helps to keep the change flowing.
Regular traveller? Not only could our longer term tickets save you money you can pay with card and avoid the need to carry enough cash
- Daily, weekly & monthly tickets are available through mTIckets on the First Bus App
- Monthly, 6monthly & annual tickets are available in our travel shop in the Haymarket shopping centre
If you have any questions:
Call us on 0345 646 0707, lines open 0700 - 1900 Monday to Saturday (excluding Bank Holidays) & 0900 - 1700 Sunday.
or send us a tweet @FirstLeicester
*We always try to carry enough change but cannot guarantee your chosen driver will be able to exchange this for you immediately