Message from the Managing Director
Welcome to the First Eastern Counties website and my page.
First serves the Norfolk and Suffolk corridors through our comprehensive network of town and city services. Our X1 Excel service links Peterborough in the West, through King’s Lynn and Norwich to the coast, with our flagship fleet of double deckers offering wi-fi and air chill comfort.
We are proud of our relationships with local stakeholders, councils, bus user groups, schools and charities, along with all of our regular bus travellers and endeavour to make your journey as swift, comfortable and accessible as we can, by working closely with all of these groups.
We continue to work hard on our reliability and punctuality being our customers main concerns, recognising some changes do sometimes cause concern and welcome your comments and feedback to help us shape these services.
We look forward to Welcoming you Onboard.
Steve Wickers – Managing Director, First Eastern Counties
Work for First Eastern Counties
We've introduced 'Tell First Bus' so you can tell us how you feel about travelling with us.
Local Market Report
Please review our Annual Report which provides insight into our business and the markets we serve.
Norwich Bus Charter
"Your Better Bus Service" First Bus has signed the Norfolk County Council Norwich Bus Charter.