See what we're doing with your feedback
We've introduced 'Tell First Bus' so you can tell us how you feel about travelling with us in Portsmouth, Fareham and Gosport and to help us to improve our service.
Our online feedback form is available 24/7 and you can access it on any device here. And to prove that we really are listening, have a read below about some of the great changes we're making in Portsmouth, Fareham and Gosport based on the feedback YOU have given.
|I choose to give this score because the driver I had was very rude and unprofessional towardsmyself and my partner.||
We have now introduced Journey Makers, a mandatory training programme for all drivers to ensure they have a better understanding of customers needs.
We want to hear from you!
If you've got a minute or two, we'd really appreciate it if you too can tell us how we’re doing. We're working hard to give you the best bus service possible, so let us know what we're doing well or if there's something not quite right.
Although we won’t be able to send you a personal response, rest assured we’ll read all your comments. Your views really matter, so please complete the form and share the good, and the not so good stuff - we’re all ears.
Message from the Managing Director
Welcome to the First Portsmouth website, which includes services in Waterlooville, Fareham and Gosport.
The Community and Charity
We take our responsibilities as a public transport operator very seriously at First and we pride ourself on the work that we do with the community.
View FAQs and find details of how to get in touch.