Coronavirus - COVID19: Service information

As you will be aware a new lockdown was announced on 4 January 2021.

In response to the most recent national lockdown, from Sunday 17 January we'll be running a reduced level of service. Most services on Mondays to Fridays and Saturdays are changing, but Sunday bus times are mostly unchanged.

For the very latest timetable please click here

Getting to the vaccination centres by bus

Our bus services across the city serve the following vaccination centres:

Michelin Athletic Sports Centre

Services 21, 22 & 101

We’ve got each stage of your journey covered so that you can arrive safely at your destination.

Before you travel

Use the First Bus App to journey plan and buy your ticket
Use our Space Checker tool to find when your bus is less busy
Please bring a face covering as it is mandatory to wear onboard at all times, unless you are exempt. Click here for exemptions
Social distancing limits the bus capacity to 50%, so please allow additional time for your journey during peak times
Bring hand sanitiser
We encourage our customers to download the NHS COVID19 App

At the bus stop

Use the First Bus App to track where your bus is and the number of free seats available
Please social distance from other passengers waiting too.
Put on your face covering before you board the bus, it is a legal requirement unless you are exempt
When your bus arrives, please allow space for passengers to leave the bus before you step onboard
Get you payment method ready – mTicket on the First Bus App , contactless card, concessionary pass or the exact change

On board

We encourage customers to make cashless payments to avoid cash handling
It is a legal requirement to wear a face covering, unless you are exempt otherwise you could be fined up to £200.
Please follow the social distancing sashes to show you where to sit
Our windows need to remain open to maintain airflow
To assist others less mobile, please sit upstairs on double deckers
We have increased our cleaning regime, but please help by not eating or drinking on board and remove any rubbish when you leave

We’re here for you

Contact us by phone 0345 646 0707 (9am to 5pm Monday to Friday) or contact us via Twitter 7am to 7pm Monday to Friday or 9am to 6pm on weekends and bank holidays.

For further COVID information, our question and answer section plus key worker feedback click here

Please watch our videos for information and advice for travelling on the bus during the coronavirus situation:
	Travel safely on our buses: Social distancing and travel information: Video ⇒
	Face coverings: Video ⇒
	First Bus App: Know where your bus is and how many seats are available: Video ⇒
	Social distancing information for customers who are visually impaired: Video ⇒