RailAir customers travelling from Heathrow can board at Stand 9 in Terminal 5, or Heathrow Central Bus Station (CBS) from stands 6-15a.
If you are arriving or departing from Terminal 4, you can use the free connections available at Heathrow to reach either the Terminal 5 Stand 9 (or Central Bus Station for journeys to Reading and Guildford)
Terminal 2 and 3
RailAir coaches depart from the Heathrow Central Bus Station.
From Arrivals follow the signs for bus and coach, this takes you underground, then follow the signs for the Heathrow Central Bus Station, this is around a 4 - 7 minute walk.
Once there, if you do not have a ticket you can purchase one from our driver or via our First Bus app.
Although we don't pick up from Terminal 4 you can use the FREE Heathrow Express rail shuttle service to the Heathrow Central Bus Station at Terminals 2&3. Travel in the carriages at the rear of the train and alight at Terminals 1, 2 and 3, and follow signs to Heathrow Central Bus Station.
Alternatively, you can go to Terminal 5 by using bus routes 482 and 490 from Terminal 4 to Terminal 5, which run up to 8 times an hour and are also FREE to use.
Follow signs for Local Buses upon exiting arrivals. Our coaches stop at Stand 9 and you can get a ticket either from our driver or in advance online.