Did you know? 40,000 items are left on our buses each year!
If you have lost anything on a First bus in the Scotland East operating area please contact us:
|Telephone Number||01324 602200|
Monday to Friday between 1000 - 1230 and 1315 - 1600, except for Public or local holidays
Lost property - 2019/2020 Festive Opening Hours
Monday 23 Dec: 0900 – 1600
Tuesday 24 Dec: 0900 - 1200
Wednesday 25 Dec: Closed
Thursday 26 Dec: Closed
Friday 27 Dec: 1000 - 1400
Monday 30 Dec: 0900 - 1600
Tuesday 31 Dec 0900 - 1200
Wednesday 1 Jan: Closed
Thursday 2 Jan: Closed
Friday 3 Jan: 0900 - 1500
Our drivers collect all lost property found on our buses and return it to their depot, but it can take up to 2 working days to register lost property items on our system.
Any lost property found on our vehicles, providing the item is not perishable, will be kept for one month, with the exception of debit and credit cards. In the case of debit and credit cards, the issuing bank will be contacted (where a contact number is provided on the card) when the card is handed in to the local lost property office and our staff will follow any instructions given by the bank. If not claimed within 24 hours of receipt at the local lost property office the card will be securely destroyed.