Navigate the new normal with ‘Space Checker’ from First South Yorkshire
First South Yorkshire is geared up to help passengers in Sheffield, Doncaster and Rotherham navigate the new normal with the launch of its brand-new ‘Space Checker’ tool.
‘Space Checker’ has been created in partnership with the company Prospective to assist customers who are looking to travel by bus, to ‘plan ahead’ with confidence, see when their preferred service and bus stop is typically at its busiest and choose a quieter time to travel should they want to.
‘Space Checker’ uses the latest passenger data for each service, journey and location to predict how much space there will be on each bus and at bus stops, depending on the time of day for up to seven days in advance.
In this new era of working from home, flexible working and continually changing leisure habits, First South Yorkshire is looking to make life as easy as possible and welcome customers back onto bus as they adapt to new travel patterns.
By enabling customers to review and plan their travel at any time of the day, and provide greater insights into predicted passengers, First South Yorkshire is helping to relieve capacity for key workers, who are restricted to more regular travel patterns, and who do not have the option of avoiding the busier times of the day.
Customers simply select which bus service they want to take, select the direction in which they are travelling and then select their stop. ‘Space Checker’ will then indicate the busiest times for the service and stop, whilst also providing alternative services from that stop.
This latest innovation from First South Yorkshire follows the recent introduction of a real time capacity tracker on the First Bus app, industry-leading social distancing seating measures and enhanced cleaning processes all designed to give customers the confidence to get back to bus.
Nigel Eggleton, Managing Director for First South Yorkshire and the Midlands, said: “I am delighted to announce this latest innovation for our customers. It should prove a really useful tool that will help customers to make informed decisions about the best times of the day to travel.”
Pete Ferguson, CEO, Prospective added: "We're proud to launch Space Checker with First South Yorkshire. ‘Space Checker’ is a great example of the way Prospective's simulation technology can help passengers to have a smooth journey and operators to optimise service provision. We look forward to helping First Bus roll out ‘Space Checker’ across the country and drive continual improvements in passenger experience."
‘Space Checker’ was created in partnership with Prospective and will be expanded across the rest of the UK before the end of August.
To find out more about Space Checker and to plan your journey for the best time of day click here: https://www.firstgroup.com/south-yorkshire/plan-journey/space-checker