There's more good than bad according to bus drivers
Despite our moaning, modern life in Britain really isn’t all that bad…according to the nation’s BUS DRIVERS.
New research of the nation’s bus drivers has revealed a fascinating snapshot into British life – from the viewpoint of those who see and hear the most. The poll by First Bus, revealed 71 percent of the drivers surveyed said they see far more good in the world than bad and half said they are in the privileged position of seeing all walks of life embark their bus.
The poll of drivers who have, on average been behind the wheel of Britain’s buses for at least nine years, said kind gestures from their passengers makes them smile to themselves 11 times a day and estimate they are on the receiving end on 169 ‘thank yous’ on a typical shift.
The research conducted by First Bus found that the typical bus driver has witnessed 42 toddler tantrums in the last year, 14 passionate kisses and 18 students finishing off their homework.
In addition to that, 50 people moaned about the weather, 25 have nodded off and there have been 18 instances where passengers have broken in to a sing-song.
In York, drivers often feel amused when asked at the Park & Ride sites if the bus heading into York, goes into town. Whilst some of the younger looking drivers often get asked if they’re old enough to drive a bus, but the true joy is found when younger children try to say thank you to the driver, with their parent’s encouragement!
Melanie Rees, Customer Experience Director at First Bus, the operator who carried out the research, said: “Very few people are in the privileged position to see such a varied snapshot of British life.
“Our bus drivers are the heart of our business and they have one of the toughest jobs – they get to see Britain at its best, and worst. As one of the UK’s biggest bus operators, we know how important the bus service is to local communities and we’re working hard to make it better for our customers.
“Our customer app makes it easy to plan journeys and means customers can see when their bus is coming and all our buses now offer contactless, which means customers don’t need to worry about having the right change to give to their bus driver. We’re also investing in new training programmes for our drivers to help them deliver a better service for all our customers and to keep smiling, whatever the day brings!”
IN THE LAST MONTHS THE TYPICAL BUS DRIVER HAS WITNESSED…
- 24 Rows between couples
- 11 Marriage proposals
- 43 Toddler tantrums
- 10 Breastfeeding mums
- 41 Stroppy teenagers
- 32 Teenagers having fun
- 17 Political debates
- 18 Students finishing their homework
- 50 Customers moaning about the weather
- 53 Customers moaning about the price of the bus fare
- 33 Strangers chatting to each other
- 20 Acts of kindness between strangers
- 18 Sing-songs
- 14 Passionate kisses
- 36 Exhausted parents
- 9 Childbirth / water breaking
- 12 Relationship break-ups
- 25 People falling asleep
- 20 People trying to tell you a better route
- 63 People saying thank you
- 55 People being rude
- 6 Heart attacks or seizures
- 61 People struggling to find the right change for their fare
- 46 Instances of road rage (by the driver of another vehicle)
- 22 instances of money or valuable property left on the bus
- 13 Customers crying inconsolably
- 16 Hen/stag dos on their way out
- 17 Customers in fancy dress
- 8 Newly weds
- 8 Incidents requiring medical assistance