Your questions answered

Am I eligible to sign-up to the Commuter Travel Club?

We’d love to welcome you to the First Bus Commuter Travel Club that offers discounted, unlimited bus travel to your employees.

All you need to do is simply register your interest and one of our local teams will be in touch to discuss the opportunity for you to join the scheme.

How do our employees prove they are eligible to join the CTC scheme?

When an individual sets up their account they will be asked to enter either a work email address or an authorisation code unique to your organisation that has been provided by us.

How much does it cost to join Commuter Travel Club?

Joining the Commuter Travel Club is completely FREE. We will also deal with the ongoing administration of employee registration and offer ongoing support with no cost to the company.

Where can I register my company for Commuter Travel Club?

All you need to do is simply register your interest and one of our local teams will be in touch to discuss the opportunity for you to join the scheme.

You can register your interest here.

How do I promote Commuter Travel Club to my employees?

To help you to promote the benefits of the scheme to your employees we have created a toolkit for you to use. When you sign up, we will email you with a link to these assets.

Was Commuter Travel Club formerly known as the First Bus Corporate Travel Scheme?

Yes, the schemes are known as: Corporate Travel Club (North of England and Scotland), Corporate Travel Scheme (West of England) and Commuter Travel Club (Norfolk and Suffolk).

We have made improvements to the way we provide tickets for First Bus Corporate Travel Schemes. The new sign-up process uses a quick and easy online system and all tickets can now be delivered directly to your employee's mobile phone.

I'm a current travel club member, what should I do?

Anybody who is currently signed up to a ticket agreement will continue to receive their tickets until the end of their current 12-month agreement. The new arrangement will take effect when they renew or purchase a new Commuter Travel Club subscription ticket.